eXp Realty debuted Luna, its AI help chatbot powered by ChatGPT and GPT-4. Luna is obtainable to help brokers with duties, reply questions and supply help for issues like producing experiences and setting appointments. AI is now additionally being integrated into the corporate’s web-based metaverse platform, which makes use of AI-based content material technology instruments to assist improve productiveness and customise the metaverse expertise.
The corporate additionally plans to leverage AI to enhance accessibility for deaf or blind customers and supply instruments that may improve assembly values by surfacing related content material throughout conversations.
“Luna is our first step towards utilizing AI to empower brokers,” mentioned Glenn Sanford, founder and CEO of eXp Realty. “We created Luna in direct response to our agent NPS suggestions. We hear from brokers on a regular basis that this enterprise is 24/7, so that is one other method to offer help in a method that helps drive our brokers’ companies.”
